FAQ (Frequently Asked Questions)

Questions and Answers

About Sweet 60 Seconds

Who are you?

Who is the person behind the store?

Where is the office based?

Shipping and Payment

Where do you ship from?

Can I get free shipping?

Do you accept orders placed outside US?

How long will it take to receive my order?

I have only received part of my orders. Where are the other items?

Hey, I haven't received my order at all after 1 month! What can you do?

What about possible custom fees?

Can I cancel / change my order?

Payment and Security

How to Pay?

How do I know this is not a scam?

Refund, Return, and Exchange Policy

Can I return or exchange my item?

What is this store's refund policy?

When is refund not applicable?

How can I receive my refund?

Boring Legal Stuff

Policies

Refund Policy

Terms of Service

Privacy Policy